Policies

Orders and Payments

You must be over 18 years or older to purchase anything on this site.

Credit Card Payments – Upon successful payment, your order is generally starts to process within 2-5 business days.

Shipping

Shipping Address – All orders will be shipped to the billing address of payment card.

Processing – All orders will be verified for billing information provided by our customers.  To avoid order cancellation, please ensure that your billing address matches the shipping address. Once paid, it is usually shipped within 2-5 business days and a shipping update / tracking number will be sent. In some cases it make longer but those are rare circumstances. We will post a store notice banner on the home page if these circumstances are known in advance.

We reserve the right to cancel any order that is unable to be verified or processed.

We do not ship on weekends or if a postal holiday falls on a week day. Orders that are fully processed on those days usually ship the following business day.

We ONLY ship to the continental US, Hawaii, Alaska, Puerto Rico, Guam and AFO/APO. No international orders accepted.

Saturday Deliveries – We do not offer Saturday Deliveries nor is it guaranteed in any circumstances. Shipping carrier days are based on business days, Monday to Friday.

Shipping Types:

USPS Ground Advantage (Formerly First Class Shipping) – 15.9 oz and under, tracking included. Usually arrives in 3-10 days

USPS Priority Mail – Up to 3.0 lbs, tracking included. Usually arrives in 2-7 business days

UPS Ground – 3.0 lbs and over, tracking included. Usually arrives in 2-10 business days

UPS 2nd Day / Next Day – Any weight, tracking included. All are business days. Delivery window starts the next business day after UPS receives the order (after our processing time)

SHIPPING RESTRICTIONS BY STATE

It is the final and sole responsibility of the buyer to determine the purchase legality in their area. By using this site, you agree to hold harmless Total War Tactical, LLC, its parent company, owners and officers.

Any order containing an item that is restricted in the shipping state may be canceled and a cancellation fee may apply, please review this page and see what items are restricted in your state.

No sales of ANY merchandise to:

  • Chicago
  • Denver
  • Massachusetts

Connecticut

  • No stripped AR upper receivers
  • No threaded barrels (AR or Pistol)

Illinois

  • No threaded barrels (Rifle or Pistol)

New York

  • No stripped AR upper receivers

Washington State

  • No essential kits (Lower Parts Kits, Slide Parts Kits, etc.)
  • No threaded barrels (Rifle or Pistol)
  • No forward grips (Vertical, Horizontal, Hand stop, etc.)

Returns

Returns can be requested no more than 7 days after delivery date (determined by the tracking ID) of the product.  If there is no tracking or if a delivery date is unavailable, then a return can be requested no later than 14 days after the order date.

Returns are subject to a 20% restocking fee (unless otherwise determined by explicit communication from us). Contact us for an RMA number. Items returned without obtaining an RMA number will be refused and returned to sender.  Item(s) must be unopened, undamaged and in re-sellable condition. Cost of return shipping is the responsibility of the buyer unless otherwise determined by explicit communication from us.