Help Topics
Credit Card Errors
Here are some common credit card decline errors and solutions.
| Error |
Explanation |
DECLINE SEC VIOLATION SERV NOT ALLOWED ACCT LENGTH ERR NO ACCOUNT NO SUCH ISSUER PIN EXCEEDED |
These are received from your credit card’s issuing bank. We recommend to contact their customer service number (on the back of your card) to find the nature of the error. Often times they can remove the error flag and allow you to try again. |
CVV2 MISMATCH |
The CVV2 code you entered is incorrect. Please refer to this diagram for the correct code location:
|
EXPIRED CARD |
The expired date on the card has passed or perhaps it was mis-entered. |
Incomplete information - Card Number Invalid Card |
The card number entered is incomplete or incorrect. |
ADcln - AVS (N) |
This AVS response is usually associated with gift cards. We recommend to contact their customer service number (on the back of your card) or enter the correct address on the card’s website (if available). |
