Policies

Orders and Payments

You must be over 18 years or older to purchase anything on this site.

Credit Card Payments – Upon successful payment, your order is generally starts to process within 1-3 business days.

Shipping

Processing – All orders will be verified for billing information provided by our customers.  To avoid delays in processing, please ensure that your billing address matches the shipping address. Once paid, it is usually shipped within 2-5 business days and a shipping update / tracking number will be sent. In some cases it make longer but those are usually rare circumstances. We reserve the right to cancel any order that is unable to be verified or processed.

We do not ship on weekends or if a postal holiday falls on a week day. Orders received on those days usually ship the following business day.

We ship to the continental US, Hawaii, Alaska, Puerto Rico, Guam and AFO/APO.

Shipping Types:

USPS First Class Shipping – 15.9 oz and under, tracking included, arrives in 3-10 days.

USPS Priority Mail – 1.0 lbs and over, tracking included. Guaranteed to arrive in 2-4 business day, Saturdays excepted

Returns

Returns can be requested no more than 7 days after delivery date (determined by the tracking ID) of the product.  If there is no tracking or if a delivery date is unavailable, then a return can be requested no later than 14 days after the order date.

Returns are subject to a 20% restocking fee (unless otherwise determined by explicit communication from us). Contact us for an RMA number. Items returned without obtaining an RMA number will be refused and returned to sender.  Item(s) must be unopened, undamaged and in re-sellable condition. Cost of return shipping is the responsibility of the buyer unless otherwise determined by explicit communication from us.